domain expired!

cutprintfilm · Member · Mar 30, 2023 at 12:50 pm
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My domain cutprintfilm.com expired and I need to get it back ASAP. The site itself is hosted elsewhere but the domain was purchased through WordPress.com

Please help!!!

WP.com: Unknown
Jetpack: Yes
Correct account: Yes

The blog I need help with is: (visible only to moderators and staff)
fstat · Staff · Mar 30, 2023 at 1:19 pm
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Hi there,

That domain has already been removed from our system and is currently in redemption with our registrar. It is still possible to recover the domain at this point, but our registrar charges an $80 fee to restore a domain from redemption. Let me know if you agree to that fee and I can get the recovery process started.
cutprintfilm · Member · Mar 30, 2023 at 1:56 pm
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YES I absolutely agree to that fee. Please get the recovery process started!
cutprintfilm · Member · Mar 30, 2023 at 2:02 pm
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Yes I agree to the fee. I updated my payment info on the account. Please get the recovery process started. Thank you.
staff-doublebassd · Staff · Mar 30, 2023 at 4:10 pm
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Hi there,

I have sent you a manual payment to the email connected to the account you are contacting us from. Please provide the payment for the domain subscription and then post in this thread to confirm that the payment has been made. Then, we’ll proceed with restoring the domain for you. Let me know if you do not see the manual payment email in your inbox.

Thanks!
cutprintfilm · Member · Mar 30, 2023 at 4:22 pm
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I don’t see any payment link. Only your reply above.
staff-doublebassd · Staff · Mar 30, 2023 at 4:44 pm
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The payment link was sent to you in a separate email. Let me know if you do not see it in your inbox. Thanks!
cutprintfilm · Member · Mar 30, 2023 at 5:05 pm
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I don’t see it in my inbox.
staff-doublebassd · Staff · Mar 30, 2023 at 9:30 pm
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Okay, I just regenerated the payment link and sent it your way. Let me know if you did not get it and we’ll directly email you the link if you do not receive it this time.

Thanks!
cutprintfilm · Member · Mar 30, 2023 at 9:45 pm
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Got it. I just paid.
staff-doublebassd · Staff · Mar 30, 2023 at 10:20 pm
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Hey there,
I was able to restore your domain cutprintfilm.com successfully. Please check and make sure everything looks good on your end and let me know if you have any questions. Thanks!

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