domain expired

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  • #3579110

    molowda
    Member

    Hello – It is saying my domain molowda.com expired and I would like to renew it but when I click the link in the email saying *renew now* it says ‘Sorry This user account does not own the product you are trying to renew’. please help

    #3579223

    macmanx
    Staff

    Your domain molowda.com expired on September 1. We sent several email warnings both before and shortly after it expired.

    Domain expiration is a lengthy and complicated process that takes about 90 days. You can learn more about expired domains here: https://wordpress.com/support/domains/domain-expiration/

    The good news is that we are still able to recover your domain, as it is currently in the Redemption period: https://wordpress.com/support/domains/domain-expiration/#redemption-period

    I have sent a payment request for the total of $18 to the email address on your account. Once the payment is sent, please reply here to let us know, and we will send a note to our domain partner regarding molowda.com. This process only takes about 2-3 days start to finish.

    #3579578

    macmanx
    Staff

    Payment received!

    I have contacted our domain partner, and we’ll let you know as soon as the domain has been recovered.

    #3580778

    Hey there,

    We have now recovered your domain molowda.com.

    Can you recheck?

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