DNS Settings
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I’m trying to direct email to my Outlook program. My website is hosted by GoDaddy and the DNS settings they provided me included using @ in the name, which WP doesn’t accept. What should I do instead?
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My website is hosted by GoDaddy
This site is hosted by wordpress.COM http://craemerconsulting.com/
What is the URL of the site you refer to?
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Be aware that wordpress.com does not provide an email service for mapped domains. See:
https://en.support.wordpress.com/add-email/
https://en.support.wordpress.com/email-forwarding/ -
I have email with GoDaddy, which according to your link is supported. The URL is http://www.craemerconsulting.com
and I want to use this with Outlook.com not Office 365. -
I don’t know how to help you I typed modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hello, Mark
It looks like you have the correct DNS settings for Outlook mail, but I see you also have email forwarding active on your domain. It is not possible to use both of them, so your email won’t work as long as you have forwarding active.
If you want me to double-check your DNS settings for you, please provide a link to the instructions you got from GoDaddy, or upload a screenshot of it to your media library and let me know here so I can compare it to the current setup.
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Hi Kokkeih,
I got rid off the email forwarding. Below are the instructions I got from GoDaddy. In Outlook accounts, what is the incoming server and outgoing server information I need to add in order to use (email visible only to moderators and staff)? Thanks.
Log in to your domain’s Account Manager.
Next to Domains, click Manage.
On the domain you want to update, click Text Icon(Settings), and select Manage DNS.
If you have more than 6 domains in your account, just click the domain name you want to update.
Select the DNS Zone File tab, and click Add Record.
TXT Record: Select TXT (Text), enter
Host
TXT Value
TTL
@
v=spf1 include:spf.protection.outlook.com -all
1 hour
, and click Add another.
CNAME: Select CNAME (Alias), enter
Host
Points to
autodiscover
autodiscover.outlook.com
sip
sipdir.online.lync.com
lyncdiscover
webdir.online.lync.com
email
email.secureserver.net
msoid
clientconfig.microsoftonline-p.net
, and click Add another.
MX Records: Select MX (Mail Exchanger), enter
Host
Priority
Points to
@
0
craemerconsulting-com.mail.protection.outlook.com
, and click Add another.
SRV Records: Select SRV (Service), enter
Name
Target
Protocol
Service
Priority
Weight
Port
@
sipdir.online.lync.com
_tls
_sip
100
1
443
@
sipfed.online.lync.com
_tcp
_sipfederationtls
100
1
5061
, and click Finish.
Click Save changes -
I also find that when I try to delete the DNS record with forwarding email, it states that I have deleted it, but the record is not removed. What gives?
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Hi, Mark
It looks like the MX record for the email forwarding was stuck, and additionally there was a mistake in the MX record you had added.
I’ve deleted the forwarding MX record and corrected the Outlook MX record. The rest of them look correct based on the instructions you’d pasted here, so your email should be working within a few hours. Let me know if that’s not the case.
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Hi Kokkeih,
Still not working, though this may be more about what I need to do to add an account in Outlook 2016. It’s not Office 365, but the standalone Outlook program. When I add an email account, what should be the incoming and outgoing server names? I’ve made the incoming one:
email.secureserver.net
And the outgoing one:
smtp.secureserver.net
Please let me know if they should be something different. Thanks.
Mark
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Hi Kokkeih,
Still not working, though this may be more about what I need to do to add an account in Outlook 2016. It’s not Office 365, but the standalone Outlook program. When I add an email account, what should be the incoming and outgoing server names? I’ve made the incoming one:
email.secureserver.net
And the outgoing one:
smtp.secureserver.net
Please let me know if they should be something different. Thanks.
Mark
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Hi Kokkeih,
Still not working, though this may be more about what I need to do to add an account in Outlook 2016. It’s not Office 365, but the standalone Outlook program. When I add an email account, what should be the incoming and outgoing server names? I’ve made the incoming one:
email.secureserver.net
And the outgoing one:
smtp.secureserver.net
Please let me know if they should be something different. Thanks.
Mark
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Hi, Mark
You will need to contact Microsoft/Outlook support for help with that, please.
We can help you configure the correct DNS records for your domain here according to your email provider’s instructions, but we can’t provide support for the various email clients/software as those belong to other companies and we have neither the documentation, nor the system access to help you with that.
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