dispute charge

  • racheladams03 · Member ·

    dispute charge for
    Bookings
    Annual subscription

    I was charged for this, however it does not show up in my active purchased so I cannot cancle

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • racheladams03 · Member ·

    Hi.

    I closed down this website and cancelled all subscriptions a few months ago. I went into active upgrades and canceled everything (or so I thought). I was just charged for ‘Bookings Annual subscription’ on August 13th. Could I please cancle this and get it refunded?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

  • fstat · Staff ·

    Hi there,

    It seems you are referring to the WooCommerce Bookings extension. This is a separate purchase from your WordPress.com account, and therefore, it won’t appear under your WordPress.com purchases.

    To cancel the Bookings extension and request a refund, you will need to log into your WooCommerce account using your WordPress.com account credentials. Once logged in, please head over to your orders page at https://woocommerce.com/my-account/orders/ and proceed with the cancellation of the extension. More information on how to request a refund can be found here: https://woocommerce.com/refund-policy/#requesting-a-refund

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