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en WordPress.com Forums Deleting my old account

Deleting my old account

  • liismi · Member · Mar 25, 2016 at 4:07 pm
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    I am trying to delete my old account because my old email address was deleted and I cannot log in or send a request because all the activation information was also deleted. How can I delete it?

    The blog I need help with is: (visible only to logged in users)

  • timethief · Member · Mar 25, 2016 at 4:30 pm
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    You need to recover the account before you can delete the site.

    Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account. You have to contact the site’s actual owner and have them transfer the blog to your username account.

    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:

    http://NAME_OF_BLOG.wordpress.com/wp-admin/

    * You will have to replace “name_of_blog” with the actual blog’s name in that URL.

    There is a single email address that can be used on only one username account and not on any others, regardless of how many blogs are registered under that username account. The blog’s owner can change the relevant email address on their accounts page at https://wordpress.com/me/account

    For Issues Changing your Email Address see https://en.support.wordpress.com/email-address/#issues-changing-your-email-address

    Also, consult these guides:
    https://en.support.wordpress.com/email-address/
    https://en.support.wordpress.com/email-notifications/gmail-issues/

    This support doc https://en.support.wordpress.com/passwords/ covers how the blog’s owner can change or reset their account password, and keeping their WordPress.com account (and other online services) secure. See also Selecting a Strong Password https://en.support.wordpress.com/selecting-a-strong-password/

    After the blog’s owner logs in clicking this link should display all blogs registered under the same username account, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

    If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then you need to follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

    If the log-in information is lost you need to visit https://en.wordpress.com/wp-login.php?action=lostpassword

    If you check each and every possible email address and account and are not successful gaining access to the blog(s) then the blog’s owner must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access.

  • liismi · Member · Mar 25, 2016 at 4:51 pm
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    Thank you for the quick reply.
    The problem with all this is that this is my new account. I made it today so I could post here because I could not find any staff email or support email.
    My old wordpress page was liismilk.wordpress.com. But the email account connected to that page has been deleted. It was my university email account and when I graduated, they deleted my account along with all the information that would allow me to send the account recovery page.

  • liismi · Member · Mar 25, 2016 at 4:52 pm
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    Thank you for the quick reply.
    The problem with all this is that this is my new account. I made it today so I could post here because I could not find any staff email or support email.
    My old wordpress page was liismilk.wordpress.com. But the email account connected to that page has been deleted. It was my university email account and when I graduated, they deleted my account along with all the information that would allow me to send the account recovery page.

  • timethief · Member · Mar 25, 2016 at 4:53 pm
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    You must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access. If you cannot provide proof ownership to Account Recovery Staff, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access, then you have reached a dead end.

  • liismi · Member · Mar 25, 2016 at 4:58 pm
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    Thank you for your time.

    I guess I have to accept that and move to another website which is unfortunate because i really liked wordpress.

  • timethief · Member · Mar 25, 2016 at 5:19 pm
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    That’s too bad. :(

  • The topic ‘Deleting my old account’ is closed to new replies.

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  • Account Recovery

About this topic

  • In: Support
  • 2 participants
  • 6 replies
  • Last activity 9 years
  • Latest reply from liismi

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