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en WordPress.com Forums Delete old account! High importance!

Delete old account! High importance!

  • majalicious · Member · Jun 5, 2017 at 4:03 pm
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    Hi!
    I have an old blog that I need access to (to hide it!). The blog URL is majass.wordpress.com

    But I have no idea what e-mail address I signed up with for the majass.wordpress.com blog, and I need your help to access it. Some seriously disturbing things up there (embarassing things for me, that is).

    Thanks!

    Maja

    The blog I need help with is: (visible only to logged in users)

  • timethief · Member · Jun 5, 2017 at 4:31 pm
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    But I have no idea what e-mail address I signed up with

    See here https://en.forums.wordpress.com/profile/majass

    If the login information has been lost go to
    https://en.support.wordpress.com/passwords/
    https://en.support.wordpress.com/passwords/#lost-password

    If required use the account recovery form
    https://en.support.wordpress.com/account-recovery/

    Recover Your Account

  • helloimamanda · Member · Jun 5, 2017 at 4:32 pm
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    Hello @majalicious,

    I am tagging your post for staff attention, so they can assist you further.

    If you remember the email address you used, before they get to your post, here is some information on deleting your old content:

    WordPress.com provides site owners with the ability to delete their own websites; that process is described here. The most important thing to realize is that site deletion permanently deletes that URL, and it can never be used again. The page I linked provides some less destructive alternatives for you to consider, as well.

    It is not possible to delete a WordPress.com account. If you just want to dissociate all personal information with your account, here is a guide for doing that.

  • timethief · Member · Jun 5, 2017 at 4:34 pm
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    I am tagging your post for staff attention, so they can assist you further.

    This is the support forum and our Support Staff cannot assist with Account Recovery; only Account Recovery Staff can assist. You have to start by recovering the account. https://en.support.wordpress.com/account-recovery/ Then you will be able to deactivate it. https://en.support.wordpress.com/deleting-accounts/

    What follows applies ONLY to wordpress.COM accounts. It does not apply to WordPress.ORG accounts.

    Companies, organizations and groups of any kind do not own sites. Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:

    http://NAME_OF_BLOG.wordpress.com/wp-admin/

    * You will have to replace “name_of_blog” with the actual blog’s name in that URL.

    If you are not logged in under the correct WordPress.COM username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account

    After the blog’s owner logs in clicking this link should display all blogs registered under the same username account, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

    If the blog’s owner does not see the blog here http://en.support.wordpress.com/my-blogs/ then they need to follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

    If the log-in information is lost they need to visit https://en.wordpress.com/wp-login.php?action=lostpassword

    If you do not have the required access because you did not register the site you need to contact the person who registered the account and site under it and have them transfer the sites to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account

    WordPress.COM Account recovery
    If you check each and every possible email address and account and are not successful gaining access to the blog(s) then you must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access.

    Support Staff cannot breach the privacy policy and provide the log-in information. You have to provide proof ownership to Account Recovery Staff to gain access https://en.support.wordpress.com/account-recovery/

  • timethief · Member · Jun 5, 2017 at 4:36 pm
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    @helloimamanda
    Check the sidebar tags in the thread before responding please. Also click to refresh before slicking submit. When I am in a thread you will see either tt is in this thread as a tag or timethief is in this thread.

  • staff-zinnia · Staff · Jun 5, 2017 at 5:04 pm
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    Hello –

    What I can do is send a note to the email address that is connected with majass.wordpress.com and hopefully you still have access to it. We can’t give out any details about the account though.

  • timethief · Member · Jun 5, 2017 at 5:05 pm
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    @staff-zinnia
    Thanks. :)

  • staff-zinnia · Staff · Jun 5, 2017 at 5:06 pm
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    No problem, timethief. I appreciate the help.

  • The topic ‘Delete old account! High importance!’ is closed to new replies.

Tags

  • Account Recovery
  • wpcomhelp

About this topic

  • In: Support
  • 4 participants
  • 7 replies
  • Last activity 7 years
  • Latest reply from majalicious
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