Critical Error

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  organicallyaddison · Member · Jun 16, 2021 at 10:00 pm

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  Hi. I just deleted some deactivated plugins and get a ‘critical error’ message on my site. Can you please advise ASAP? Thanks!

  I don’t have a site linked to this WordPress.com account

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  supernovia · Staff · Jun 16, 2021 at 11:36 pm

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  Hi! Can you send the error and a link to the site?

  If the site isn’t hosted with us (and it sounds like it isn’t) we most likely can’t help much. But your host may be able to help you restore a backup, then you can troubleshoot why removing those plugins caused an error. They may also see errors in the logs that could help point to the issue.

  Going forward, you would also want to use the correct forums for self-managed installations:
  https://wordpress.org/support/forums/

  Or, you’d be welcome to migrate your site to our services once this is resolved, so we can provide direct support going forward. All of our paid plans include hosting, support, maintenance, SSL, and more. You can find our pricing here:
  https://wordpress.com/pricing

  Hoping this helps!

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  organicallyaddison · Member · Jun 17, 2021 at 2:14 pm

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  Hi,

  My host figured it out. Thank you for your help!!

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