Complaint

thorella · Member · Aug 13, 2018 at 10:28 am
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Somebody is using my name, thorella, and posting comments on https://ciarangogginssite.wordpress.com/2018/08/10/time-for-an-open-letter-to-my-mental-health-outreach-worker-steffan/

The blog I need help with is: (visible only to logged in users)
vishalmukadam · Member · Aug 13, 2018 at 11:51 am
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Hi there,

Sorry for the inconvenience, To avoid further issues I strongly recommend you to reset your password for security purpose.

For instructions on resetting password please visit our support document here:

Recover Your Account

Do not share your password or pin number with anyone else.

I am adding modlook to this thread, so someone from Staff will check and get back to you on this.

Some helpful links:

https://en.support.wordpress.com/selecting-a-strong-password/

Keep Your Site Safe and Secure

Thanks
kokkieh · Staff · Aug 13, 2018 at 1:44 pm
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Hi there,

Those comments were created by someone logged into your account. I don’t see any recent password resets on your account before you created this topic, so it was either someone who already knew your password, or someone who accessed your account via an already-logged-in session on a shared computer.

I see you’ve already updated your password. Also make sure if you share a computer with anyone else or use a public computer that you always log out and clear the browser cookies whenever you’re done working.

@vishalmukadam

If someone is already logged into their account, please don’t refer them to the password reset form. That option is for someone who’s not logged in, and need to request a new password because they’ve forgotten theirs.

Someone already logged into their account can just change the password from account settings.
vishalmukadam · Member · Aug 13, 2018 at 4:45 pm
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@kokkieh

Thanks for correcting me.

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