CC charge

  • teacupsf · Member ·

    trying to find out what the $5 charge on my credit card ending in 6713 is for.

    The blog I need help with is: (visible only to logged in users)

  • timethief · Member ·

    Unfortunately, you failed to provide any details. Automattic Inc. https://automattic.com/ owns WordPress.com and other products like Akismet and VaultPress, etc. so this could be a charge related to one of them. It’s important to know that each charge is sent to the registered email address for each username account, so if you have more than one username account that could be confusing you. Also, if you have a wordpress.org account and a wordpress.com account that could be confusing you.

    What are the specifics please?

    Which username account and site URL does this relate to?

    To address any and all billing issues like this one we can click https://wpchrg.wordpress.com/ and we can also use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged

    This thread is also tagged for a Staff follow up. Subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • kokkieh · Staff ·

    Hi there,

    It looks like you have a monthly Akismet subscription for your self-hosted site.

    For help with Akismet billing issues you can contact their support team directly here:

    Contact Us

  • The topic ‘CC charge’ is closed to new replies.