Can’t upload pictures in the media library

  • cdegani85 · Member ·

    Hello!
    I have a wordpress site hosted by bluehost and I have so many issue with images upload.
    First of all I can’t upload images in bulk, I can only upload one by one. Secondly, now I can’t upload pictures at all. Every time I try, I have gotten a different error message (file too big – and it’s not) (JSON error) (format not supported, and it is a JPEG). The pictures are all in JPEG, they have been compressed and renamed). I have tried with different themes and I still can’t uplaod them and I have disactivated all the plugins as well, cleared the caches, etc – nothing is working.
    You can see some of the issue here by trying to upload directly in the blog post: https://jmp.sh/u8A2bsf1
    And here if I try to upload it in the media library and it won’t work: https://jmp.sh/QrVleydJ

    Please help! This has been very painful!!

    Thank you!

    This is my site: http://www.theboujeeitalian.com

  • carmochloe · Member ·

    Based on the description, we recommend reaching out to the hosting provider, which in this case is Bluehost, for advice on why the media uploads can be failing:

    https://www.bluehost.com/contact

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