Cant login to site

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  • #3420951


    Please contact me regarding this


    Hi there,

    What is the address of the site you are referring to?

    Please note that these forums are for hosted sites only. If your site is using the open-source software, we won’t be able to help you out and you’ll want to seek help at these forums:



    I have been told that it is a issue, however I cannot get ahold of them.

    Nor do I see a forum that is any help whats so ever.



    Hi Kalie –

    That’s correct. Your site does not use our managed hosting environment from Instead, it’s set up on the open source software – that’s an entirely different version of WordPress. Help with that comes from

    You will need to create an account on if you do not have one already in order to post in those forums.

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