Can't Log in after Visual Composer Add-on update

irenedwt · Member · May 18, 2018 at 7:29 pm
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Hi I’m completely locked out of my site http://www.DWTworkshop.com. Can’t get in to the admin mode at all and get this instead:

Fatal error: Call to undefined function vc_map_integrate_shortcode() in /home2/jamescra/public_html/dwtworkshops/wp-content/plugins/addons-for-visual-composer/includes/addons/testimonials-slider/class-lvca-testimonials-slider.php on line 210

Is there another way I can access the admin dashboard? Please help!
timethief · Member · May 18, 2018 at 7:36 pm
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Hello there,

dwtworkshop.com is a wordpress.ORG software install on paid hosting, hosted by CyrusOne
Name Servers:
ns8199.hostgator.com
ns8200.hostgator.com

Unfortunately, you are posting to the wrong support forum. This is WordPress.COM support where we provide support only for sites on our servers. You will need to contact your web host for hosting issues and to post to https://wordpress.org/support/ for support.

WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

The wordpress.ORG support forum is at http://wordpress.org/support.
The wordpress.ORG login link is here https://login.wordpress.org/
If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.

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