Cant log in
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Hi, I have a wordpress account and have been working on my site a couple of month ago. Now I wanted to finish it but it looks like my account doesnt exist and I cant log in as admin. My site is http://apni.com.ar/wp/ and the email I used to create the account is (email visible only to moderators and staff) Can you help me get it back? Its a NGO site and we really need it live. Thanks.
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Hi there,
It looks like your site is hosted by Shock Hosting. You can try to contact them for assistance in logging in to your site, or at least your account with them. Their contact page is here: https://shockhosting.net/portal/submitticket.php?step=2&deptid=2
It looks like they have live chat so hopefully you can contact someone soon.
You’ve asked this question in the WordPress.com forums which is for support for sites running on the WP.com platform.
For more information on the difference between WordPress.com and WordPress.org, please see this page: https://en.support.wordpress.com/com-vs-org/
This page at WordPress.org may help you reset your admin password: https://codex.wordpress.org/Resetting_Your_Password
Hope this helps!
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