Can't link Niche with blog thru Jetpack, getting error

en WordPress.com Forums Can't link Niche with blog thru Jetpack, getting error

• 

  someoddgirls · Member · Feb 13, 2015 at 4:37 pm

  • Copy link
  • Add topic to favorites

  I’m trying to link Niche to my blogs thru Jetpack but I am getting an error that either my blog doesn’t have Jetpack (it does and is current and signed in) OR that there is an error that I should “drop you a note” about. Here is that note. Its been ongoing for 2 days.

  Thanks!

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Feb 13, 2015 at 4:51 pm

  • Copy link

  Hi there,
  We provide support here only for blogs hosted by WordPress.COM and no others and that site is not among them.

  WordPress.COM and WordPress.ORG are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  WordPress.org support docs are at https://codex.wordpress.org/Main_Page

  Some JetPack solutions are here http://jetpack.me/support/
  Others are in the JetPack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the Theme support forums there.

  However, if you can’t find help at either one then you can file a JetPack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

• 

  someoddgirls · Member · Feb 13, 2015 at 4:55 pm

  • Copy link

  I totally KNOW what the differences are. I’ve been using the format for over 5 years now. That said, I placed this message at the support link PROVIDED by wordpress in the error page so I assume its in the right place. I just had an issue with a blog (.org) that needed to be here because it had to do with the global dashboard, so there is some overlap.

• 

  someoddgirls · Member · Feb 13, 2015 at 4:56 pm

  • Copy link

  Also, the api I am trying to link to my blogs uses the .COM log in so I do think that the issue is included in the .com global dashboard some where in how its working with JetPack. I will go there as well but I think I’m in the right place.

• 

  timethief · Member · Feb 13, 2015 at 4:57 pm

  • Copy link

  Thanks for listening and best wishes.

• The topic ‘Can't link Niche with blog thru Jetpack, getting error’ is closed to new replies.