Can’t close account- Error message says ‘There was a problem… Please contact support’.

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  elizabethjohnson315399299 · Member · Sep 28, 2020 at 9:44 pm

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  I want to close my account. When I try to do so, I get a spinning wheel that says it is closing, but it never does, and an error message pops up saying, ‘There was a problem… Please contact support’.

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  kokkieh · Staff · Sep 29, 2020 at 7:42 am

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  Hi there,

  Your account still has an active subscription for the Akismet anti-spam plugin.

  Please contact Akismet support directly for help cancelling that:

  Contact Us

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