Can’t access my web site

  • Author
    Posts
  • #3438750

    capbpt
    Member

    Hello, every time i try to select ‘My Site’ i am getting the following issue ‘Please check your Primary Site’s Jetpack connection wp-admin’

    #3438847

    kokkieh
    Staff

    Hi there,

    Are you speaking of http://www.capb.pt/? That site appears to be offline at the moment, which means the Jetpack connection connecting it to WordPress.com won’t work, so you won’t be able to do anything on that site via WordPress.com at the moment.

    Please contact your hosting provider directly for help getting the site back online. Once the site is online again, the Jetpack connection should start working again automatically, but if not you might need to disconnect and reconnect Jetpack.

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