Cannot See Dashboard Tools
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Had a situation where I could not access the login page for my wp-login.php on my site. After a number of talks with Network Solutions they finally did something that allowed me access to it. When I tried to login, it accepted my password but didn’t bring me to my Dashboard. After trying a few more things I eventually was able to get to the Dashboard page but now I can’t see any of the tools. For instance all I see along the top bar now is the WordPress logo, the little dashboard icon with TELESCRIPT next to it (my site) and Check Pagespeed Score. That’s it! Where is everything else?
Self-declared URL: telescript.com
Jetpack: Unknown
WP.com: UnknownThe blog I need help with is: (visible only to logged in users)
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Hi there,
Apologies, but we can’t help with your issue directly because we don’t host your site on our WordPress.com managed hosting.
To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.
Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider. As a result, we do not have access to your site and are not familiar with the source of your issue.
You definitely have the option to move your site to us so we can provide in-house help, using our migration plugin: https://wordpress.org/plugins/wpcom-migration/ and the site would need to be on the business plan.
As it stands now, we cannot help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting
The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!
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