cannot login to my WP website

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  • #3353689


    Hi Customer Support,

    It’s been ages since I did any maintenance on my website.

    When I went to login using the following:

    and following my usual username and password it just returns to the website as normal.

    I cannot see the WP dashboard or the WooCommerce menu.

    Appreciate your help.

    Thx, Col



    Hi there,

    Your website is using the open-source software, you need to seek assistance from their forums which can be found at:

    These forums are for hosted websites. If you want to know the difference between the two, you can find more information in this document:

    Best regards

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