Cannot access site

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  amadorevacscom · Member · Apr 5, 2023 at 5:23 am

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  A member tried to access out website but the page states critical error. I have been attempting to log in without any luck

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  Accepted answer

  mohammadriyad · Member · Apr 5, 2023 at 7:12 am

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  Hi there,
  This is WordPress.com forum, the website you are using is built on open-source WordPress software (from WordPress.org), which is hosted elsewhere rather than WordPress.com. To avoid confusion about WordPress.com vs WordPress.org please know the differences from here https://wordpress.com/support/com-vs-org/

  However, you can try disabling all plugins. If the problem goes away, enable them one by one to identify the source of your troubles. If you cannot access wp-admin, there are other ways to deactivate plugins.
  
  If it’s not helpful, try to contact your hosting provider support team. They might help you with proper guidelines.

  Here you will find the most common errors found by the WordPress.org users https://wordpress.org/documentation/article/faq-troubleshooting/
  Hope this helps
  Thanks.

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