Cancelling

  • midwesterngothic · Member ·

    Hello, I contacted you yesterday and I have not heard back. I need you to stop billing me because I canceled my subscription a few years ago, but you keep telling me! I’m asking for a refund on this last billing cycle. Can you please contact me about this?

    Thanks so much,
    Diane

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • aisajib · Staff ·

    Hi there!

    I don’t see any active subscriptions on this WordPress.com account. If you were charged recently, please enter the payment details on this website: https://wpchrg.wordpress.com – it will show you what the charges are for.

    You’ll also see the option to send those details to our billing team. Please do that. Our team will get back to you via email to help you with canceling.

    Regards

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