Cancellation

paletpal · Member · Sep 17, 2017 at 10:56 am
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Close this site and get a refund

The blog I need help with is: (visible only to logged in users)
vishalmukadam · Member · Sep 17, 2017 at 12:34 pm
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Hi @paletpal,

It looks your website which you’ve mentioned above is on the free plan.

Please read this refunds policy
https://en.support.wordpress.com/refunds/

Thank you!
jerielsoriano · Member · Sep 17, 2017 at 12:49 pm
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I need to cancel the last payment of 18 usd in auto renewal.

My blog is jerielsorianoblog.com
vishalmukadam · Member · Sep 17, 2017 at 1:30 pm
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Hi @jerielsoriano,

I am adding ”modlook” to this thread so one of our staff member can check the billing records and get back to you with the reply.
You can click on the option on the right-hand side which says subscribe to the topic so once gets a reply you’ll be notified through email.

Sorry for the inconvenience caused.

Thank you!
staff-zinnia · Staff · Sep 17, 2017 at 7:11 pm
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Hi paletpal –

There are not any upgrades connected to this user account. Please get in touch from the account where the charge was made and I can take a closer look at it for you.
staff-zinnia · Staff · Sep 17, 2017 at 7:13 pm
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Hi jerielsoriano –

I’ll be happy to help with this. First, please confirm that you do not have plans on using jerielsoriano again in the future? Once we cancel the domain it can be impossible to regain ownership of it in the future.

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