cancellation
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I would like to cancel my site(s) on Word Press, effective immediately. I cannot find a phone number so I can speak with a person.
The blog I need help with is: (visible only to logged in users)
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Hello there,
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.
Note: It takes from 1 – 2 weeks for the refund to be received.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
To delete a WordPress.COM hosted blog you must be logged in as Admin under the exact same username account that registered the blog to navigate to Dashboard > Tools > Delete Site. The guide is here http://en.support.wordpress.com/delete-site/
Deleted blog URLs are not recycled, regardless of who registered and deleted them and no exceptions are made except for the one stated here http://en.support.wordpress.com/recycling-blog-names/
Alternatively, to change blog visibility to Private go to > Settings > Reading scroll to Blog Visibility and choose option 3. See the guide here http://en.support.wordpress.com/settings/privacy-settings
Accounts cannot be deleted so we cannot be impersonated by anyone registering and using the same username in the future. Also note that Automattic Inc. owns wordpress.COM and also many other products and services listed here https://automattic.com/ that do require a wordpress.COM account. Therefore, account deactivation is provided and account deletion is not provided.
Registering an account here required
(1) your consent to the Terms of Service http://wordpress.com/tos/ and all policies made under it found in the support docs like this one http://en.support.wordpress.com/deleting-accounts/,
and
(2) an email address.Any personal information you posted anywhere was posted voluntarily. Both the email address and personal information can be removed or replaced at any time.
Here’s how to deactivate your account:
Although username accounts are not deleted, so you cannot be impersonated and have your reputation affected by anyone registering the same username in the future, there are steps you can take that amount to removing all personal information and result in leaving only a throwaway email address behind. http://en.support.wordpress.com/deleting-accounts/1. You can go to My Account->Edit Profile and remove all data except the account name and an email address. Create a throwaway email address and change the account email to that throwaway address. This only leaves the username behind.
2. To unsubscribe from email sent to you from WordPress.com, go here and click on “Block all subscription emails from WordPress.com”:
https://wordpress.com/settings/notifications/3. To ensure the account is locked up tightly, visit this site, generate a password of 15-20 characters, and change the account password to it:
http://www.thebitmill.com/tools/password.html4. To hide your Gravatar profile, login and on the bottom right hand corner of your Gravatar profile page you will find a “hide” button visible only to you that you can click. http://en.gravatar.com/support/profile-privacy/
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I cannot find a phone number so I can speak with a person.
There isn’t any phone support here. All support docs are at http://support.wordpress.com
For all the support options when you have technical support issues
see https://en.support.wordpress.com/help-support-options/If you have a paid upgrade, please use the “Contact Support” form, http://support.wordpress.com/contact/ where you will receive a choice of having staff answer your question publicly or privately. See here Live Chat Support https://en.support.wordpress.com/live-chat/
You can type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
re: direct email support
Also note, that you can email Staff at:
support@wordpress.com/
or
help@wordpress.com
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