cancel subscription
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Hi I thought i was signing up for a free month to see if i can use wordpress. it is too hard. I have decided to stay with the one i have designed and am using on wix for now. could you please delete my credit card details and refund any money that has been taken out? thank you
The blog I need help with is: (visible only to logged in users)
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Hi,@jlhiggs1,
Sorry to hear that WordPress is not working out for you. If there is anything we can do to assist, let us know. But, as for the refund:
You should be able to do this yourself via the Me Section of WordPress.com.
Detailed Instructions: https://en.support.wordpress.com/manage-purchases/#canceling-and-refunding-purchases
If you are unable to cancel, confirm that you are in the correct account to do so for the site you are looking to cancel.
Also, please note that refunds for plans are within a 30 day window, and domain registrations have only a 48 hour window.
Refund Details and How To Instructions: https://en.support.wordpress.com/refunds/#how-do-i-request-a-refund
If the above is not working for you, please confirm that you are referring to the site:
The blog I need help with is jlhiggscomau.wordpress.com.
Then tag this thread for staff attention with the modlook tag, as they are able to assist with [billing/refunds], but be patient.
How do I get a Moderator/Staff reply for my question?
Some issues require staff member help. If you see or add a thread that you know needs staff intervention, you can add the modlook tag to the tags area of the thread to make sure we see it.I hope this helps! Best Regards.
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