Business Account Billing

  • philipbaek · Member ·

    Hello WordPress support team,

    My name is Phillip Baek, currently a college student at UT Austin. I had purchased a business account initially at half the price, but I had forgotten to cancel it once the my project was out of commission, so I did not make any changes on the website for an entire year. 3 days ago, I was charged $320 for the annual subcription, and I am begging for a refund please. I know it was my bad forgetting to cancel the plan, but I did not use any of the services at all and I literally have no money to buy food and textbooks…

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi @philipbaek, no worries; I can see your refund is on its way. Please allow a few business days for that to route back. Let us know how else we can help!

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