Bumping threads after modlook tag is in place
This is a peer support forum where Staff and Volunteers work together cooperatively to provide WordPress.com support.
Emailing support means it takes longer to get an answer than posting to the support forums does. Please do only one or the other.
Staff work through all forum threads tagged for their attention and through all email support tickets in order of datestamps and timestamps – first posted first served, as would be expected.
How long it takes to clear the threads and support tickets depends on how many Happiness Engineers are working on them at any given point in time. It also depends on how complex the issues in each thread and ticket are are.
If you are considering commenting after any thread is modlook tagged for Staff think long and hard before doing so.
It’s not in the best interest of the original blogger to have others posting into any thread after it has been tagged for Staff help.
When bloggers keep bumping any thread thinking they are providing help and/or that they are going to get service from Staff more quickly by doing that, they aren’t thinking straight because that moves the timestamps forward and it takes longer to get a response.
Bottom line: If you cannot guarantee 100% that you are thinking of posting a correct answer then do the original blogger who created the thread the service of not posting into the thread at all.
Suppose someone enters a thread, and after reading the initial topic title and post, and any significant later posts, finds that he/she possesses knowledge, insight, or speculation which might contribute to resolving the issue or issues, And hasn’t even considered reading the tags. Reading post tags as a first step, or precautionary measure, particularly for someone not accustomed to using tags very often, is not necessarily an instinctive response.
I see your point though, and intend to be more careful about such transgressions. However, it’s difficult for me to imagine having enough free time to routinely devote not a small chunk of it to criticizing the behavior of other contributors to these forums, whose knowledge, experience, habits, internet connection and typing speed, etc. may differ widely from my own.
If I have something to add to a thread, I will – modlooked or not. It may be that I might read the OP’s question in a different way than the person who originally answered. Modlook isn’t written in stone.
Just my inflated 2¢.
No it isn’t written in stone but you aren’t here often these days and you aren’t witnessing what I am witnessing.
Even though I am not available these days as I was previously, so far my eyes are working fine, tt. :)
Modlook isn’t written in stone.
If you don’t see it — and some don’t even know where to look for it — essentially it’s not even written.
One may imagine motive or intention that isn’t present.
The topic ‘Bumping threads after modlook tag is in place’ is closed to new replies.