Blog canceled for terms of service.

  • vacapecod · Member ·

    We have a bunch of WP blogs – some free, some are paid at wordPress.com. We use them to critique student artwork. We’ve never had a problem with them before. There is NOTHING I can see that would be against the terms of service. Nothing bad, nothing porno, it’s acrylic abstract art. We’ve been doing this for years.

    So we have a new blog starting today. I set it up a few weeks ago, no problem. We added a welcome post this morning, no problem with that either. Then I went and started to invite the 65 students into it. As I was doing that they canceled the blog for terms of service. There is NO art on this blog at all yet so it can’t be that (but again it’s just abstract art). Just our welcome post.

    We do have paid blogs and I thought with those we were supposed to get 24/7 chat support. I can’t get that now. My only choice is to email them, which I have but nothing has been done. In the meantime we have 65 students sending us emails trying to get into the blog. I tried to just make a new blog and they won’t let me do that either. Is there some way to call them? It appears that the older blogs are still working, it’s just this one. I’m very disappointed I can get any chat help.

    Thanks for any ideas?

    The blog I need help with is: (visible only to logged in users)

  • vacapecod · Member ·

    That blog that I need help with above (lesson10again2019) is NOT the correct blog. I am using a different email now because the email that is associated with the blog will NOT let me post to this support forum. I have access to my other blogs the one I want help with is canceled due to terms of service and it will not let me post to this support forum!

  • themagicrobot · Member ·

    I don’t think staff will be able to help you in this particular forum. There is a dedicated TOS team that you’ll need to reach out to via the link on the front of the suspended site or via
    https://wordpress.com/support/suspended-blogs/
    There is always the chance that a mistake was made and your site can quickly be re-instated.

  • vacapecod · Member ·

    We have, but we didn’t have that link you posted so I used that too. I sent emails thru support on the site, we used to get live chat now we don’t. It was over 5 hours ago I reached out and still no word.

    Thanks!

  • staff-blorbo · Staff ·

    If you contacted us through the “click here to contact us” link in the notice on your Dashboard, our Terms of Service department definitely received your request, and they’ll be getting back to you ASAP.

    If you cannot access your Dashboard, please contact us through https://wordpress.com/support/suspended-blogs/

    As a policy, please refrain from discussing Terms of Service issues on the public forums.

    Thank you for your patience!

  • The topic ‘Blog canceled for terms of service.’ is closed to new replies.