Billing

walterskhamisi · Member · Aug 1, 2018 at 12:31 pm
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I was charged for a product that I do not need.
vishalmukadam · Member · Aug 1, 2018 at 12:59 pm
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Hi there,

Can you please tell the URL of your website, to assist you further on this?
vishalmukadam · Member · Aug 1, 2018 at 1:03 pm
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Hi again,

If you’ve recently purchased a plan, and you don’t wish to continue with the plan you might have purchased, you can request a refund by visiting “Purchases page.”
You can ask for refunds within first 30 days from your purchase date.

To learn more about Refunds please visit our support document here:

Refund a Purchase

Hope this helps! Thanks!
gemmacevans · Member · Aug 1, 2018 at 2:37 pm
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Hi walterskhamisi,

The account you are currently logged in to hasn’t purchased any upgrades on WordPress.com. If you received an email receipt, can you send a link to the site you were charged for? Please do not post the transaction ID or any card details here as these forums are public — a site link is the only information I need for now.

Thanks!

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