back-up
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We recently moved our website from WordPress.com to Squarespace.com but realized after the fact that our website manager didn’t create a back-up of all of our WordPress.com pages first. Now that we are disconnected from the domain, we can’t figure out a way to export them. We tried clicking ‘Export’ in ‘Tools’ but it takes us to a 404 page on our new Squarespace site (since that’s where the domain is now directed.) What is the best way to get the content from our WordPress.com pages which are now disconnected from our domain? Thank you!
WP.com: Yes
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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Based on your description alone, it sounds like your webpress.com website is still having the custom domain as the primary domain. Could you try switching the primary domain to your webpress.com site address and then try exporting?
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Hi!
I see this request is being addressed via email on a different ticket.
Closing this thread. -
Thank you for your reply. I have not yet received an email response. Is this something I will receive soon? Thank you again!
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The email was sent on Aug 14 to the same email address connected to this thread.
If for any reason you are not able to find it in your inbox, let us know and we can resend it.
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