amanda witherow therapies

amandawitherow · Member · Mar 14, 2024 at 9:43 am
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Hi i am unable to log in to the admin of my website amandawitherowtherapies.com
Could you please help

WP.com: Yes
Jetpack: No
Correct account: Yes

The blog I need help with is: (visible only to logged in users)
staff-heroponriki · Staff · Mar 15, 2024 at 2:35 pm
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Hello,

Thank you for reaching out to the free support forums for websites hosted on WordPress.com. To prevent any confusion, let’s clarify the differences between three versions of “WordPress”:
1. The free, open-source WordPress software that powers your website.
2. WordPress.org, the open-source project where you can freely obtain the software to use with your chosen hosting provider.
3. WordPress.com, a managed hosting provider of the WordPress software, which is the platform you’re currently contacting.
Since you’re using the open-source version of WordPress, which functions differently from what we offer on WordPress.com, we’re unable to provide direct assistance. However, I’m here to guide you in the right direction to seek help.

I suggest reaching out to your hosting provider for assistance with this issue. As they host your site’s files, they have access to them and are best equipped to help you identify and resolve the problem. If you’re unsure about your hosting provider, you can use a website like Hosting Checker to find that information: https://hostingchecker.com/

I hope this information helps steer you in the right direction. Please feel free to ask if you have any further questions or require additional assistance.

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