add shop to instagram and Facebook

  • beardedapes · Member ·

    Hello I’m having trouble linking my website to my business instagram and Facebook to allow my followers to shop from my social media platforms.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-mckluskey · Staff ·

    Hi there!

    Are you using WooCommerce on your site? If so, please post more details to https://wordpress.org/support/plugin/woocommerce/ directly.

    Here, we can only help with issues directly related to WordPress.com, and it doesn’t look like your site is hosted with us.

    To clear up any further confusion, there is WordPress.com and WordPress.org, and they are two different entities.

    We, WordPress.com, are a cloud-based platform where we manage WordPress sites, whereas WordPress.org is stand-alone software that you can download and self-host with any other hosting.

    You can find more details about WordPress.com and WordPress.org on this support page:

    https://wordpress.com/support/com-vs-org/.

    I hope that helps :)

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