Account username

rosekizito · Member · Aug 6, 2019 at 2:53 pm
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My account username has been linked to someone else’s website. Now I can’t update my website or change my password. I get the message ‘Please check your primary site jetpack connection’.
staff-zinnia · Staff · Aug 6, 2019 at 4:05 pm
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Hi –

Please let me know what site is in question so we can take a closer look at things.
rosekizito · Member · Aug 6, 2019 at 4:15 pm
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My site is: http://setinvestments.co.uk

For some odd reason, my username for the above website has been linked to a site called Property Success Academy – http://www.propertysuccessacademy.com/

Very strange.
So when I try to change my password in WordPress, system says I am changing the password for Property Success Academy

Many thanks.
staff-zinnia · Staff · Aug 6, 2019 at 6:10 pm
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It looks like you are referring to your WordPress.org account. As neither of those sites are connected to WordPress.com.

For help with the open source WordPress.org installation you’ll want to post over at https://wordpress.org/support/forums/

If you are using Jetpack and that’s where they are getting connected to WordPress.com then you can contact that team through this link:

Contact Support

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