• WordPress.com
  • Forums
  • Plans & Pricing
  • Log In
  • Get Started
  • WordPress Hosting
  • Domain Names
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • Enterprise
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
  • WordPress.com Support
  • News
  • Website Building Tips
  • Business Name Generator
  • Logo Maker
  • Popular Topics
  • Daily Webinars
  • Learn WordPress
Get Started
  • Sign Up
  • Log In
About
  • Plans & Pricing
Products
  • WordPress Hosting
  • Domain Names
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • Enterprise
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • WordPress.com Support
  • News
  • Website Building Tips
  • Business Name Generator
  • Logo Maker
  • Popular Topics
  • Daily Webinars
  • Learn WordPress

WordPress.com forums

Get help with WordPress.com, the free blogging platform, and the WordPress.com apps.

en WordPress.com Forums Account Problem

Account Problem

  • bilimselinsan · Member · Jun 8, 2012 at 6:57 am
    • Copy link Copy link
    • Add topic to favorites Add topic to favorites

    Hi, everyone.

    I have a problem with accounts. Very long time ago I took a account from WordPress.com. With this account I create a web site and that website’s name was my nickname at Internet. However, I don’t remember the password. And also my old-adress no longer exist.

    This is my blog: http://fapercin.wordpress.com/
    But I don’t know password or e-mail. My name is Fahrettin Perçin and I created this blog. How can I get back this blog?

  • bilimselinsan · Member · Jun 8, 2012 at 6:59 am
    • Copy link Copy link

    One language correction: “…account I created”

  • raincoaster · Member · Jun 8, 2012 at 10:26 am
    • Copy link Copy link

    You’re hooped unless you can work it without with staff. I will flag them with this thread.

  • davidjt · Member · Jun 8, 2012 at 10:34 am
    • Copy link Copy link

    Help! I have a similar problem. An old blog I set up with an old email address which is no longer valid. Someone has hacked into the flickr account which is embedded onto it and it is displaying inappropriate images.

    I just need the site taken down but I don’t know how to contact wordpress to ask them to do this. they say they only provide support for accounts with upgrades – I am pretty sure i had upgrades on it inc premium theme etc. if that helps.

    Who can I contact re. this pls?

  • raincoaster · Member · Jun 8, 2012 at 12:08 pm
    • Copy link Copy link

    Again, this is flagged for staff. It’s their issue.

  • karenalma · Staff · Jun 8, 2012 at 8:53 pm
    • Copy link Copy link

    @tremsrea, to help you gain access to a WordPress.com account, we’ll need you to send an email to support@wordpress.com from the email address on file for the account.

    Since you no longer have access to your email, you can also send us the API key associated with the account. Please do not post your API key here. Email it to support@wordpress.com.

    You can find more info on the API key here:
    http://en.support.wordpress.com/api-keys/

    Please make sure you have tried testing password options using the form on the http://wordpress.com/ home page. A lot of times, people can remember the password after a few tries.

  • karenalma · Staff · Jun 8, 2012 at 8:54 pm
    • Copy link Copy link

    @davidjt, can you please tell me the URL of your site?

  • marniwallacex · Member · Jun 8, 2012 at 9:51 pm
    • Copy link Copy link

    Can you also help me with regaining access to my site? I also don’t remember my password and no longer have the e-mail address associated with this account.
    user: motodakini
    name: Marni Alvarez
    site: http://graceoftheriver.wordpress.com
    current e-mail: [email removed by staff]

    Thank you,
    Marni Wallace (was Alvarez)

  • karenalma · Staff · Jun 8, 2012 at 10:03 pm
    • Copy link Copy link

    @marni, in order to help you get access to your site we’ll need one of the following things:

    1. an email sent to support@wordpress.com from the email address associated with the account

    2. the API key for your account. Please do not post the API key here. You can send it to support@wordpress.com

  • The topic ‘Account Problem’ is closed to new replies.

Tags

  • WP account

About this topic

  • In: Support
  • 5 participants
  • 8 replies
  • Last activity 12 years
  • Latest reply from bilimselinsan
Advertisment

WordPress.com

WordPress.com WordPress.com Logo

Products

  • WordPress Hosting
  • Domain Names
  • Website Builder
  • Create a Blog
  • Professional Email
  • P2: WordPress for Teams
  • Website Design Services
  • Enterprise Solutions

Features

  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps

Resources

  • WordPress.com Support
  • WordPress Forums
  • WordPress News
  • Website Building Tips
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
  • Daily Webinars
  • Learn WordPress
  • Developer Resources

Company

  • About
  • Partners
  • Press
  • Terms of Service
  • Privacy Policy
  • Do Not Sell or Share My Personal Information
  • Privacy Notice for California Users

Language

Mobile Apps

  • Download on the App Store
  • Get it on Google Play

Social Media

  • WordPress.com on Twitter Twitter Icon
  • WordPress.com on Facebook Facebook Icon
  • WordPress.com on Instagram Instagram Icon
  • WordPress.com on YouTube Youtube Icon
An Automattic opus
Work With Us
    • WordPress.com Forums
    • Customize
    • Sign up
    • Log in
    • Copy shortlink
    • Report this content
    • Manage subscriptions