accessing my site

  • Author
    Posts
  • #3166104

    civilsims28
    Member

    i have not accessed my site in a long time. now when i try, it says i can not. how do i reset it?

    #3166190

    Hello there,

    Please let us know the site address.

    #3166339

    fstat
    Staff

    Hi there,

    If you’re referring to myfamilylifeblog.com, then it is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted by Bluehost. Therefore, you need to contact them regarding your issue.

    We’re only able to provide support for WordPress websites that are hosted by us. For help with a self-hosted WordPress site you can ask over at the WordPress.org forums:

    https://wordpress.org/support/

    If you want to know more about the differences between WordPress.com and the self-hosted WordPress.org you can read this article:

    https://en.support.wordpress.com/com-vs-org/

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