en WordPress.com Forums › Support access to site Author Posts Sep 18, 2019 at 5:11 am #3368519 harbourforceMember I cant access my website Sep 18, 2019 at 8:02 am #3368549 staartmeesMember What is the URL of that site? Mind we can only help with sites running on the wordpress.com platform but it seems harbourforce doens’t have a site. Sep 18, 2019 at 8:27 am #3368558 frusvavarMember My website is svavar.info Sep 18, 2019 at 8:28 am #3368560 frusvavarMember My website is svavar.info and I cant reach it. Also. How in heavens name do I connect to live support chat for wordpress? Sep 18, 2019 at 8:32 am #3368563 gracema2002Member Thanks, @frusvavar! This thread has been tagged for staff attention. As a paid client you can access Live Chat here: https://wordpress.com/help/contact Sep 18, 2019 at 6:22 pm #3368752 lizkarkoskiStaff Hi – You are simply signed in to the wrong account. Sign out, then back in as <strong< svavarh and you’ll be successful. Write back if more help is needed. Sep 20, 2019 at 8:15 pm #3370020 frusvavarMember Thank you. I’m still having problems, as I don’t remember the password for svavarh and that account seems to be attached to the same email as my other account. So everytime I try to reset the password I get directed into my other account. Sep 20, 2019 at 9:41 pm #3370056 macmanxStaff We only allow one account per email address, so what you’re describing is not what’s happening. Both accounts have different email addresses. :) We have some recommendations for you at https://en.support.wordpress.com/account-recovery/ Author Posts The topic ‘access to site’ is closed to new replies.