2 subjects, contact Entry form going to spam and sales not showing up in wordpress

en WordPress.com Forums 2 subjects, contact Entry form going to spam and sales not showing up in wordpress

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  acustrikegolf · Member · Jul 16, 2019 at 3:38 am

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  My contact entry forms have begun going to spam. WTF
  A sale posted on paypal around 6:30 pm still has not shown up on my WordPress site and the in my shipstation. Do I need to leave this company who won’t answer questions from there own support staff ? and go to Shopify ?

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  henriettestewart · Member · Jul 16, 2019 at 6:45 am

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  Hi acustrikegolf,

  That does sound like a strange issue. Can you give us a link to your site to get the ball rolling?

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  acustrikegolf · Member · Jul 16, 2019 at 12:03 pm

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  http://www.AcuStrikeGolf.com

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  henriettestewart · Member · Jul 16, 2019 at 12:20 pm

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  Hi acustrikegolf,

  The website you are needing help with is a self-hosted self-managed WordPress.org website, this forum is only for WordPress.com managed users.

  You can read more about the difference between WordPress.com and WordPress.org here: https://en.support.wordpress.com/com-vs-org/.

  The documentation for self-hosted WordPress.org can be found here: https://wordpress.org/support/.

  The quickest way for you to get the help you need might be to contact the person/company who set your website up in the first place, if you have their contact details.

  But you can also go to the WordPress.org support forum and see if there is someone there who can help you out: https://wordpress.org/support/forums/.

  Hope you manage to get your issues sorted soon!

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