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en WordPress.com Forums 2 accounts which one is charging me?

2 accounts which one is charging me?

  • pjorgana53c804b78 · Member · May 20, 2024 at 7:54 pm
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    2 accounts
    1. (email visible only to moderators and staff), user pja4696e6112c43, this account has an email that is no longer active
    2. (email visible only to moderators and staff), user pjorgana53804b78, this account is accessible, do not seeing any payment history though.

    My creditcard is showing I paid an annual fee in march 2024, can you tell me which account this is linked to? [Redacted]

    The domain and website that was disabled over a year ago is called fastbuild.ie, and my web developer is the one that disabled it, but he wanted to re-enable it, but want to validate the right account to use and fix it to not have two accounts and make sure payment were correct and that I shouldn’t have been paying if my site is not showing on either account, either.

    No longer able to log into first account

    Self-declared URL: Fastbuild.ie
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • nicsevic · Staff · May 21, 2024 at 8:45 am
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    Hi there,

    Because you are asking about sensitive account information I am going to close this thread and follow up with you via email.

    As a general answer to this question, you can find which account a purchase was made on by signing into that account and going to Upgrades > Purchases > Billing History.

  • The topic ‘2 accounts which one is charging me?’ is closed to new replies.

Tags

  • account
  • Jetpack
  • payment
  • wpcomhelp

About this topic

  • In: Support
  • 1 participant
  • 1 reply
  • Last activity 5 months
  • Latest reply from pjorgana53c804b78
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