因登記的手提電話無效, 沒有雙重驗証不能續約,

  • topguntransportationltd · Member ·

    我原先有一個網站logisticstopgun.com, 因這個網站設定了雙重驗証, 但我登記的手提電話是用儲值咭, 因我太耐無使用, 電話咭無效, 現在因收不到驗証碼, 所以我不能登入WORDRESS 賬戶又不能重設賬戶.

    因logisticstopgun.com於二月到期, 我要續約, 但現在不能登入賬戶……

    勞煩可能聮絡我, 我的 [redacted]

    我的電郵是 [redacted

    我手提電話是 [redacted]

    勞煩盡快聮絡我

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-heroponriki · Staff ·

    Hi there!

    I can only provide support in English and I used Google Translate to translate your message.

    The account that owns the domain logisticstopgun.com is a different one than the one you’re currently logged into. You would need to log out of @topguntransportationltd and into the correct account to renew the domain and WordPress.com Business plan.

    If you don’t remember what account you used, you can use the transaction IDs from charges on this account to prove ownership of the site, then WordPress.com support can help you from there. You can find that form here:

    https://wordpress.com/wp-login.php?action=recovery

    Just fill out as much information as you have, including an email address where Support can get in touch. You can read more about what the account recovery process entails here:

    https://wordpress.com/support/account-recovery/

    I hope that helps!

  • The topic ‘因登記的手提電話無效, 沒有雙重驗証不能續約,’ is closed to new replies.