**RING RING** Thank you for calling…
Call Center/ Phone oriented job seems easy, BUT it’s more stressful and drains your energy quickly. I mean, by lunch break you’re almost drained and really want to get over with your day. 360 palabras más
Etiquetas » Call Center
Week 2 at an HMO Contact Center
Every once in a while, I take work contracts outside my main careers to push me a little outside my comfort zone or fill in the gaps between larger assignments. 383 palabras más
Book Review: One Night at a Call Center by Chetan Bhagat
Chetan Bhagat might have been the reason why many youngsters picked up reading as a hobby, but this book somewhat defies this fact.
This is not a story which would attract many readers and create a great fan base, rather it is such a story which might revoke your interest from the author maybe. 279 palabras más
Things You Need to Know About Call Center Software
Any business owner recognizes the importance of excellent customer service. Increasing customer satisfaction today frequently boils down to installing a call center solution. This article will provide you with all of the details you need. 574 palabras más
You are unique
I work in an industry some call annoying, others call irritating, and still others call «contact center customer service.» I won’t tell you which category I fall under. 1.940 palabras más
AI enhancing Contact Center performance
Partner AI with your Human Resources to boost your business performance.
Gerd Leonhard wrote on LinkedIn, «Machines are getting smart. AI, fuelled by machine learning brings the end of routine-tasks for us. 227 palabras más
How Every Top Customer Service Outsourcing Company Employs Best Practices For Seasonal Staffing Solutions
Seasonal Staffing is necessary to maintain customer care for businesses during high demand of call center support. Enterprises often face call volume spikes due to holiday seasons, significant events like product launches, or other emergencies. 640 palabras más
