communication Filter
  1. Celebrating Pride at Automattic: “In a World That Wants You to Apologize or Minimize Who You Are, Don’t.”

    In this first interview of our Pride Month series, a human resources wrangler talks about identity, building trust and support in the workplace, and more.

    Diversity
  2. ALAMORE

    “Putting the two sets of letters together – 96 in total – with my diaries, I realised I had invaluable source material which covered social attitudes of the time together with national and international events…. Throughout there is a love story and the building of a relationship.” At Alamore, Maureen Blake publishes letters and diary […]

    Current Events
  3. Shady Characters

    “Here you’ll find un­usual marks of punc­tu­ation, books and book his­tory, and everything in between.” Keith Houston’s Shady Characters is full of smart, thoughtful writing on the secret lives of punctuation marks.

    Books
  4. Eight Tiny Stories, Translated From the Emoji

    James Hannaham and John W. Bateman play a game: one of them texts five random emoji to the other, and the recipient then creates a micro-story. Read some of their collaborations at Electric Literature

    Fiction
  5. Riding Up Front

    Riding Up Front shares everyday stories from drivers and passengers of Uber, Lyft, and taxi rides to raise awareness of immigrant rights in the U.S. Stories are illustrated by artists all over the world.

    Art
  6. How to Build a Newsletter List

    “A newsletter is the single greatest asset you can build for yourself that pushes you to commit to the long-haul.” In this toolkit on the Own Your Content site, learn the benefits of building your own email list and explore resources to help you get started.

    Business
  7. Practical Wisdom: Toolkits for Creative Professionals

    Read tips and takeaways from this season’s Own Your Content campaign.

    Business
    Title illustration by Annica Lydenberg. Portrait illustrations below by Jeffrey Philiips.
  8. Manage a Team or Build a Community with the P2 Theme

    Looking for a way to manage your group or community? Check out the P2 theme.

    Business
  9. From Getting in Touch to Gathering Details: Customize a Contact Form in Creative Ways

    The contact form is more versatile than you think.

    Business
  10. “All the ways I know to ask for help slip through my fingers and I watch them as they fall. Pain makes me ‘authentically’ autistic, it strips back my mask and my connections, and it sits me down; silent and alone.”

    Autism
  11. If You’re Successful, Lots of People Ask for Your Help. Who Deserves It?

    “Today, even before I open my email, my blood pressure spikes thinking of all the requests, problems, and complaints I’m likely to find.” Jane Friedman receives a lot of emails from students, strangers, and aspiring writers — all asking for help and advice. But does she respond?

    Authors
  12. Sorry I’ve Been A Sh*tty Friend: A Multiple Choice Form Letter

    “Someone asked me, “Hey, how’s (fill in name of friend here)? (He’s/She’s) got to be almost (ready to move/ready to have a baby/done with school), right? And it really drove home how long it’s been since I (emailed/tweeted/tagged you in a photo)!” Dina Honour creates a handy letter template.

    Humor
  13. “As an introvert, you need to know yourself. What you need, and what stresses you out. It’s not about what you can do. Most introverts can impersonate social butterflies when necessary. . . . It’s about balancing the cost of those performances with your own mental health.”

    Personal Musings
  14. The Elements of Bureaucratic Style

    Colin Dickey examines the syntax and bureaucratic voice in an email from United CEO Oscar Munoz: “Munoz employs the passive voice at key moments to make it clear that there are no other actors in this drama other than Dao.”

    Business
  15. When Do Politics Decide Friendship?

    “The quicker we leave, the less chance we have for weaving something better than all that politics has failed to deliver.” When it comes to friendship and politics, pastor J.S. Park encourages us to build — not burn — bridges.

    Commentary