We have recently completed a project for a multi-national customer to transform their IT service management capabilities in only eight weeks. We achieved that by utilising a structured methodology and… more →
Managing Change – Improving PerformanceAndrew Smith wrote 2 months ago: The July issue of CRfocus has a theme of process modelling, with expert authors explaining how you c … more →
Michael Moyal wrote 3 months ago: We have recently completed a project for a multi-national customer to transform their IT service man … more →
Michael Moyal wrote 4 months ago: Established in 2001, Blue-Crow provides business integration and enterprise architecture solutions a … more →
Michael Moyal wrote 5 months ago: There has been much discussion recently about the BPMN standard, as the new version of the standard … more →
Michael Moyal wrote 5 months ago: On few occasions in recent months I’ve been involved in process analysis engagements where we had … more →