Blogs about: General Observations

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Proper messaging

jeffreymonaghan wrote 3 days ago: One of the challenges that I am constantly faced with in my job is proper messaging. There seems to … more »

Tags: Creativity, messaging

Hot Hot Hot2 comments

KELI wrote 6 days ago: You would think I lived in Florida. I don’t. I live in western NY. But it is hot. And for thos … more »

Tags: MS (multiple sclerosis), health, Multiple Sclerosis, 1, MS, Horse, eventing, Horse trials, Stuart Horse Trials

Distraction vs. engagement

jeffreymonaghan wrote 1 week ago: Are your attempts at gaining new customers simply distractions to try and get their attention or met … more »

Tags: Social Media, Mistakes, advertising, engaging customers

Hence the revolution1 comment

quiteimpressed wrote 2 weeks ago: I was explaining to my devushka what Royal Ascot was. In my perfect russian it went something like t … more »

Tags: Cow, Queen, Russian

Big Foot; not just in Tibet1 comment

quiteimpressed wrote 2 weeks ago: So one thing Ukraine is not too bad at is shoes. Obviously the devushki have their ever soaring heel … more »

Tags: Kharkov, Shoes

Red, white and blue4 comments

meansomething wrote 3 weeks ago:   (Photos will disappear shortly.)  (Photos gone.) Some holidays–Halloween comes to mind … more »

Marketing Key #7 of 13

jeffreymonaghan wrote 1 month ago: Marketing Key #7 - Be a resource to your customers. You absolutely have to be more than just the pe … more »

Tags: Image Perception, Sales Calls, be a resource to your customers

How many ducks in a row?6 comments

meansomething wrote 1 month ago: I updated my sidebar to include images of books I’m currently reading or have just finished.  … more »

Tags: Writing Life

Back to the blog4 comments

KELI wrote 1 month ago: I offer my sincerest apologies to my readers! I know, the blog hit a hiatus. I don’t really ha … more »

Tags: The Everyday, MS (multiple sclerosis), Life, Humor, Culture, MS, Car, Horse, Horse Show

People buy people1 comment

jeffreymonaghan wrote 1 month ago: Its important to remember that when customers or companies buy a service, they are really buying the … more »

Tags: Image Perception

Marketing Key #6 of 13

jeffreymonaghan wrote 1 month ago: Marketing Key #6 - Customer referrals are key to growth Referrals and endorsements are an important … more »

Tags: advertising, customer referrals

Busy June

tombrarian wrote 1 month ago: June is looking like a crazy month. Our library is hosting LOEX of the West beginning June 4th. I … more »

Tags: ala2008, CineVegas2008, Film Festivals, library profession, Lied Library, LOEX of the West, Media Librarianship, Movies, Teaching

The four most infuriating words

jeffreymonaghan wrote 1 month ago: “Sorry, its our policy.” These are probably the four most infurating words you can possi … more »

Tags: Mistakes, Client Satisfaction, its our policy

Hotel world

meansomething wrote 2 months ago: The Snork Maiden and I are taking advantage of the three-day Memorial Day weekend to go and visit St … more »

Marketing Key #5 of 13

jeffreymonaghan wrote 2 months ago: Marketing Key #5 - Trust is VERY important. Gaining your customers trust is imperative when you are … more »

Tags: customer trust

Mistaken identity

meansomething wrote 2 months ago: One of the mothers from last fall’s soccer team (nominally the head parent of the team) seem … more »

I Just Don't Get It

insuranceman wrote 2 months ago: The family and I went to Costco this weekend to do our usual weekly shopping, and afterwards, we sto … more »

Tags: , kindness, Consideration, People

Know your touch points

jeffreymonaghan wrote 2 months ago: Every time, every place, every moment a customer interacts with your company, you have a touch point … more »

Tags: Image Perception, Touch Points

If People Operated Like Facebook

zincresearch wrote 2 months ago: Here’s a fun look at how we may interact if we talked “Facebook” in real life. htt … more »

Tags: facebook


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