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Eye tracking: session maps heat maps
“While a session map tells you a lot about the behaviour of an individual user, a heat map shows you the behaviour (i.e. visual focus) off an entire group of prople.” Eye tracking demonstr… more →
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Eye tracking: session maps heat maps
snaerva wrote 1 week ago: “While a session map tells you a lot about the behaviour of an individual user, a heat map sho … more →
Intranet definition
snaerva wrote 1 week ago: An intranet is a company’s internal website that facilitates information, communication, and c … more →
Widgets
snaerva wrote 2 months ago: Widgets in different environments will have a different feature set, but the basic features are ther … more →
error message
snaerva wrote 2 months ago: Phrase your error header as a question. The two buttons (OK or CANCEL) will give the user the opport … more →
The trade-offs between elements adjacent in space versus stacked in time
snaerva wrote 3 months ago: The trade-offs between elements adjacent in space versus stacked in time are always in the mind of a … more →
Critique of technology-driven 'user experience'
snaerva wrote 4 months ago: “Computer manufacturers aspire to designing computers as full-fledged’ consumer products … more →
User as a two-component-system: physical/cognitive processor
snaerva wrote 4 months ago: “Earlier, it was asserted that usability-based approaches tend to encourage human factors spec … more →
Achieving pleasurability
snaerva wrote 4 months ago: “Having gotten used to usable products, it seems inevitable that users will soon want somethin … more →
Wireframe
snaerva wrote 4 months ago: “A wireframe is a simplified view of what content will appear on each screen of teh final prod … more →
Flow charts (vs. site map)
snaerva wrote 4 months ago: “Flow charts attempt to visualize a process, usually centered around a specific task or functi … more →
Content audit and content inventory
snaerva wrote 4 months ago: “Content inventory is a list of all the information contained in a web site, along with data t … more →
Personas
snaerva wrote 4 months ago: “A summary representation of the system’s intended users, often described as real people … more →
Pogo sticking
snaerva wrote 4 months ago: “Whatever you do, don’t cut something up into tiny pieces or force visitors to perform a … more →
Serendipity
snaerva wrote 4 months ago: “… many professional information architects use the word ‘serendipity’. In other wor … more →
To surface information
snaerva wrote 4 months ago: “surface - often used as a verb as in “to surface information”, which means to bring infor … more →
Information Architecture
snaerva wrote 4 months ago: “Information architecture deals with the arrangement of browser-based information (more specif … more →
Faceted classification
snaerva wrote 4 months ago: “This is a faceted classification: a set of mutually exclusive and jointly exhaustive categori … more →
User experience: computers
snaerva wrote 4 months ago: “The old computing was about what computers could do; the new computing is about what users can do … more →
User Experience Definition
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snaerva wrote 4 months ago: “What makes a good experience varies from person to person, product to product, and task to ta … more →
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Thingamajig
