Blogs about: Customer Service Software

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Has IBM Changed its Partner Strategy? The Hunt for OEMs

Partners are getting more and more important to the major software players. IBM announced a very interesting relationship with Kana, a $60 million solution provider of multi-channel customer service … more »

Judith Hurwitz's Weblog

Has IBM Changed its Partner Strategy? The Hunt for OEMs

Judith wrote 4 months ago: Partners are getting more and more important to the major software players. IBM announced a very in … more »

Tags: IBM, Middleware, Oracle, SAP, Service Oriented Architecture, Software Industry, Kana, OEM, Partnerships


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