Blogs about: Customer Retention

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Singapore Telcos - They Love You While You're Dating, But Get Into A Relationship And You're Old News4 comments

creativespark wrote 3 days ago: My telcos are cheating on me. Like amped-up coffee-shop uncles with pockets full of Power 1 Walnut, … more »

Tags: Marketing, Singapore, Web Technology

Customer retention

Mike Bowler wrote 1 week ago: According to the Harvard Business Review, acquiring a new customer costs 6-7 times more than retaini … more »

Tags: Cards for Business

Data Analytics – Customer Analytics

fractalanalyticsadmin wrote 1 week ago: For most businesses, the primary means of growth involves the acquisition of new customers which inv … more »

Tags: Uncategorized

CRM Analytics - Customer Analytics

fractalanalyticsadmin wrote 1 week ago: Executives in the areas of consumer marketing, customer relationship management, customer retention, … more »

Tags: Uncategorized

Email Marketing Customers Will Read2 comments

kjdean wrote 3 weeks ago: I have a loan officer who does not live in Grand Rapids, who sends me direct mail once a month. For … more »

Tags: Internet Marketing

A Customer For All Seasons

fredneil wrote 1 month ago: There are many marketers today who are concerned about slowed revenue growth, or even shrinking reve … more »

Tags: CRM, Marketing

This is not a considered post at all - wait for the proper one on validation :)11 comments

Mulqueeny wrote 1 month ago: As a working mother of two girls, one cat, a dog and 26 fish (long story) - I write, but sometimes i … more »

Tags: Apple, Communication, Conversation, Customer Satisfaction, customer services, iPhone, Mac, O2, Sony Ericsson

Customer Relationship Marketing

Suzanne Obermire wrote 1 month ago: Here is our third installment of this weeks’ series focusing on Test-and-Learn methodology. T … more »

Tags: Retention Programs, Testing Strategies

This is the last word on customer retention

Mulqueeny wrote 1 month ago: As a champion of social media I am struggling with the moral dilemma of writing a new post based on … more »

Tags: Public sector, FCO, Change Management, Social Media, Conversation, Communication, Lógica, Hansard, Error 301

Customer retention: update 3 4 comments

Mulqueeny wrote 1 month ago: For this to make sense you do really need to read my last two posts on customer retention… or … more »

Tags: Communication, Error 301, error 404, error 410, FCO, Hansard, House of Commons, Public sector, Social Media

Update on customer retention8 comments

Mulqueeny wrote 2 months ago: After writing about how to retain customers, I was duly summoned by the FCO (my employers at the tim … more »

Tags: Public sector, FCO, Emma Mulqueeny, Change Management, Stakeholder communication, Social Media, Conversation, Communication, Lógica

Microsites - For Leads, Traffic, Branding & Customer Retention3 comments

Deepika Bajaj wrote 2 months ago: Microsites are focused, high impact sites useful for advertising an event, launching a campaign or i … more »

Tags: SEM

Social Media and Customer Retention4 comments

Becky Carroll wrote 2 months ago:  There is a lot of conversation going on about social media.  Companies are asking questions - s … more »

Tags: Customer Loyalty, Customer Service, Marketing, Social Media

Now that's what I called CRM

Samar wrote 2 months ago: The world was painted blue. The sun was shining brightly but it’s warmth was unable to permeat … more »

Tags: Random, My Diary

Customer retention7 comments

Mulqueeny wrote 2 months ago: Keeping your customers when changing urls Exec sum – or similar In researching this subject I … more »

Tags: Emma Mulqueeny, FCO, Public sector

Marketing Basics

Madigan Pratt wrote 3 months ago: Its a Brave New World of Marketing today. Or is it? Think about this. There’s a seemingly end … more »

Tags: Marketing, marketing strategies

Do you know what percentage of your revenues is repeat business?

brandascension wrote 4 months ago: Before we get too deep into the New Year, we’d like to challenge you with another question. Do … more »

Tags: Uncategorized

How do You Appreciate Your Customers?

Marilyn Suttle wrote 4 months ago: Want your customers to feel the love for your company? We’re here to help. Lori Vest and I are mak … more »

Tags: Customer Relationship Management, Communicating with Customers

Five steps to understanding customer retention2 comments

Elana Anderson wrote 5 months ago:  I recently responded to a question from a network that I participate in. What is achievable cust … more »

Tags: customer analytics, 'database marketing', Marketing, Marketing Measurement, marketing strategy


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