Blogs about: Catholic Retailing Tips
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Brag
In Colorado Springs there is a car repair center called Elite Auto. The lobby is clean and with carpet could pass for the reception area of a dentist’s office. There is a fridge in the corner wi… more →
Musings from a Catholic Bookstore
Brag
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Ian wrote 6 months ago: In Colorado Springs there is a car repair center called Elite Auto. The lobby is clean and with carp … more →
How Not to Write a Press Release
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Ian wrote 6 months ago: I recently stumbled across a press release that I assume was written by a Catholic company promoting … more →
It Isn't Just Catholic Stores Having a Hard Time
Ian wrote 6 months ago: Borders, the nation’s second-largest bookseller, said Thursday it may put itself up for sale … more →
How Not to be a Good Vendor - Part III
Ian wrote 7 months ago: 1) Tell us we haven’t been paying our bills for two years. 2) When asked to send the invoices … more →
Sales Won't Wait for Tomorrow
Ian wrote 7 months ago: We have been in our current location for four years now. Last month I decided to get a water cooler … more →
How To Conduct Advertising Campaigns
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Ian wrote 7 months ago: I’ve mentioned several times that if you can’t measure the response, don’t pay for … more →
Business Goals New Year's Resolution
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Ian wrote 7 months ago: Okay, so it’s February, what of it? If you own a business and you haven’t decided what y … more →
How Not to Be One of Our Vendors (Part II)
Ian wrote 8 months ago: 1) Tell us our latest order shipped when it didn’t. 2) Send us a bill saying that we need to p … more →
How Not To Be One of Our Vendors
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Ian wrote 8 months ago: 1) Ship packages without tracking numbers. 2) Go on vacation for weeks without letting us know or wi … more →
The Wonders of Quality Photo Equipment
Ian wrote 9 months ago: Before: After: So, when you buy a nice photo lab, an Evolt E330 Olympus, Paint Shop Pro 8 and find … more →
Helping Other Catholic Stores
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Ian wrote 9 months ago: Today we had a long visit with someone who is going to be opening a Catholic store in Indianapolis. … more →
Don't Treat Your Customers Like Idiots
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Ian wrote 10 months ago: When I lived in Dallas there was a large store with a name beginning with a Z that was having … more →
Making That Crucial First Impression - Your Business Isn't a Lemonade Stand
Ian wrote 10 months ago: I recently saw several yard signs around town for a company / individual that hangs Christmas lights … more →
Press One For Customer Service...
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Ian wrote 10 months ago: This cartoon went through our paper today: I also happened across this post on the problems with ph … more →
Opinions on Point of Sale Systems?
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Ian wrote 11 months ago: A store asked for advice on selecting a POS system. We built our own so I don’t have a qualifi … more →
Breviary, Divine Office or Liturgy of the Hours?
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Ian wrote 11 months ago: We frequently receive calls from customers looking for the Divine Office or maybe it’s the Bre … more →
Six Essential Skills Needed to Stay On Top of Market Trends
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Ian wrote 11 months ago: One of the things that distinguishes a mediocre business from one that shines in fulfilling customer … more →
SEO Sites to Pay Attention To
Ian wrote 12 months ago: If you want to get your site noticed, you are going to have to put some effort into search engine op … more →
Never Rest On Your Laurels
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Ian wrote 12 months ago: Over at Business is Personal, Mark has a great post that looks at both being the new kid on the bloc … more →
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