Blogs about: Becky Carroll
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It's the Little Things, Part 3
In a recent post on her excellent blog, “Customers Rock!”, Becky Carroll told a tale of two experiences. The last paragraph of the post focused on how “Little Things“ can ma… more »
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Social media and customer service; a no brainer
— 1 comment
emersondirect wrote 5 days ago: I’ve been thinking about this for quite some time. I’ve read iterations from other notab … more »
Friday Favorites: April 21-25
— 4 comments
Chris wrote 2 months ago: Wow, just two faves last week and eight this week! What a great week! (Or more accurately, what a le … more »
Customer Service: Contrasting Examples
— 10 comments
daksh wrote 2 months ago: Fed up with my usb-internet device, I’ve been trying to connect with the customer care execu … more »
It's the Little Things, Part 3
Doug Meacham wrote 3 months ago: In a recent post on her excellent blog, “Customers Rock!”, Becky Carroll told a tale of … more »
Starbucks - The Way I See It - Part 1
— 4 comments
Doug Meacham wrote 4 months ago: There’s been lots of discussion lately about Howard Schultz and how to improve (restore?) the … more »
A Pleasant Gift
— 3 comments
daksh wrote 6 months ago: Customers Rock! is Becky Carroll’s inspirational blog on customers and their experiences. The … more »
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