Blogs about: Auto Shop Internal Process
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Sympathy for the Car Customer
I think it’s hard for a Service Advisor or manager to always act with sympathy. When you see 30 customers or more per day you start to lose your care for each person’s car problem. Pe… more »
Ratemyrepairshop Blog
Sympathy for the Car Customer
— 7 comments
ratemyrepairshop wrote 4 months ago: I think it’s hard for a Service Advisor or manager to always act with sympathy. When you see … more »
Motivating your Auto Techs
ratemyrepairshop wrote 5 months ago: This question goes out to all Service Managers. Recently I wrote a post about paying attention to … more »
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