Many vendors provide a special, “secret” phone number for off-hours support that they distribute solely to customers who purchase off-hours support. The advantage of that secret number is … more →
Marketing Wisebhaskarbenjamin wrote 2 months ago: …..the other day…I met an old management biggie…and an old friend…. … more →
xcarpathia wrote 2 months ago: Yup. You saw the title right. Few weeks back, wordpress put up a notice to inform all users that th … more →
ftworks wrote 2 months ago: Many vendors provide a special, “secret” phone number for off-hours support that they di … more →
ftworks wrote 3 months ago: It sounds so good to offer “24×7 support.” But what does this mean exactly? One of … more →
booksyoxuk wrote 3 months ago: This show features a retrospective look at more than 260 books created by Rochesterian Keith Smith. … more →
ftworks wrote 7 months ago: Maybe. The success of all support offerings comes back to your customers: what do they need? what do … more →
gordonfair wrote 8 months ago: As Yoda would say, “A listing of various human to human tutoring Internet sites this is not. … more →
ldpodcast wrote 1 year ago: I read a blog post by Eric Olson, talking about trying to figure out if there was or should be a li … more →
bclc wrote 1 year ago: People often say to me, ‘we live in a 24 x 7 culture now’ and on some levels I would hav … more →